Frequently Asked Questions

Welcome to the FAQs section

Here, you'll find answers to some of the most commonly asked questions about our products and services. We understand that you may have questions before making a purchase or using our services, so we've compiled this list to help address any concerns you may have.

We hope this section provides you with the information you need to make an informed decision about using our products or services. Thank you for considering us as your solution provider.

Q. What cities are you available in?

We are available in Dallas, Plano & Frisco, Texas.

Q. Can I get digital copies of the photos?

Yes, our photo booths allow instant sharing of photos (color & black and white) to your mobile phones.

Q. Do you provide booths for corporate events?

Yes, we do, check out our packages.

Q. Do I need to make a deposit?

Yes, we take a deposit of $250 to secure your photo booth experience date

Q. How long does it take to set up the photo booth?

We’ll get to your venue an hour before the start of the event and the set-up will be done in 30 minutes.

Q. What's included in your photo booth packages?

Our packages typically include a professional-grade photo booth, unlimited prints, a variety of props, a digital copy of all photos taken, and an on-site attendant to assist guests. We can also customize the backdrop, photo strip design, and props to fit your theme and style. Some of our packages may also include additional features like social media sharing, animated GIFs, and video messages.

Q. Can I customize the photo booth experience?

Yes! We offer a range of customization options to make your photo booth experience unique and personalized. Some of the customization options we offer include personalized backdrops, custom props, and custom photo strip designs. We can also work with you to create a custom branding experience for corporate events.

Q. Do I have to pay for Idle hours?

Yes, you do. If your event starts by 10am but you want us to be done with set up by 8am, you’d pay $50 for each idle hour.

Q. Can I get additional custom props?

Yes, we create and personalize props for any event. You can indicate when booking for your photo booth experience. We also offer additional custom services like backdrops, photo albums, and guest books.

Q. Do you offer discounts for purchases?

We have a pricing policy but feel free to contact us for more details on discounts at discount@shadfelbooth.com or use the additional message section when filling our Get in touch form.

Q. Do you provide on-site support during the event?

Yes, we always provide an on-site attendant to assist guests and ensure everything runs smoothly. The attendant will set up the photo booth, help guests with the props, and ensure that the photo booth is working properly throughout the event.

Q. Can I see examples of your work?

Yes, we would be happy to provide examples of our previous work. We have a portfolio of our past events on our website, and we can also show you some relevant examples based on the type of event you're planning.

Q. What payment methods do you accept?

We accept MasterCard, Visa, PayPal. If you need us to accommodate another payment method, do let us know when you contact us.

Q. How much should I budget for a photo booth?

The cost for a photo booth depends on your chosen package. We also offer adds-ons like props, photo albums, so check out our packages here.

Q. How do I get in touch with you?

You can reach us via email – info@shadfelbooth.com, phone – 469-279-7442 and you can also fill our Get in touch form on the bookings page.

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